What can one do when forecast accuracy is good at an aggregate level, but deteriorates at a disaggregated level? Why is the S&OP process run by the Demand Planning group and not by the Supply Planning group? Our company uses bias as a measure of forecast performance instead of WMAPE. Is it wrong to do that? And many other questions to answer by Chaman L. Jain.

From Issue: How Does BASF Group’s Chemical Intermediates Division Use S&OP for New Product Introductions?
(Fall 2017)

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Answers to Your Forecasting Questions