Event Speakers
Collapse List
Garry O. Ridge <br>(Keynote Presenter)
Garry O. Ridge
(Keynote Presenter)

CEO & President
As CEO and a member of the board of directors of WD-40 Company, Garry Ridge is responsible for developing and implementing high-level strategies, all operations, and the oversight of all relationships and partnerships for the company. Garry joined WD-40 Company in 1987 and has held various management positions in the company, including executive vice president and chief operating officer, and vice president of international. In 1997, he was appointed president and chief executive officer. A native of Australia, Garry served in advisory roles for the Australian Marketing Institute and the Australian Automotive Aftermarket Association. Currently, he serves as a member of the board of governors of The San Diego Foundation, and the University of San Diego’s School of Business Administration.

Garry is an adjunct professor at the University of San Diego where he teaches leadership development, talent management, and succession planning in the Master of Science in Executive Leadership program. In 2009, he co-authored a book with Ken Blanchard outlining his effective leadership techniques, titled “Helping People Win at Work: A Business Philosophy called ‘Don’t Mark My Paper, Help Me Get an A.’ ”

Tim Hotze
Tim Hotze

Sr. Vice President, Global Supply Chain and Logistics – Network Planning and Global Intelligence
Tim Hotze is Senior Vice President, Network Planning and Global Intelligence for Target. He oversees Target’s future Supply Chain intelligence products as well as end-to-end operational functions for Network and Topology Planning, S&OP, and Guest Order and Availability Management. Before joining Target in November 2017, Tim held a number of leadership roles at Amazon covering Supply Chain Execution, Capacity Planning and Management, Inventory Placement and Labor Planning. He also spent more than a decade at Panalpina World Transport where he had responsibility for worldwide logistics and Supply Chain solutions as well as innovation management. He sat on the board of The Warehouse Education and Research Council and currently sits on the Advisory Board for the Institute of Business Forecasting and Planning (IBF). Tim holds a joint Master’s degree in Industrial Engineering, Logistics and Supply Chain from the University of Technology in Darmstadt (Germany).
B.C. Silver
B.C. Silver
Green Dot Corporation

VP, General Manager - National Brands
B.C. Silver currently serves as Vice President, General Manager - National Brands for Green Dot Corporation where he oversees all branded consumer products carried nationally in retail and online (over $1 billion in customer revenue). He also leads end-to-end operational S&OP planning, design and implementation. B.C. has 16 years of S&OP /IBP experience and has implemented S&OP processes in several unique product categories across 6 countries. His subject level expertise ranges from AI and advanced analytics to S&OP initiation. Prior to joining Green Dot, B.C. held a number of senior leadership roles in Marketing, Demand Planning and Sales Planning at Procter & Gamble, Clorox and Mars. He has championed large scale corporate S&OP integration and served as an S&OP consultant to a range of medium and large companies. He holds an MBA from the University of Tennessee.
Todd Dunn, CPF
Todd Dunn, CPF
Catalent Pharmaceutical

Director of Supply Chain | IBF's 2018 Excellence Award Winner
Todd Dunn is currently the Director of Supply Chain at Catalent Pharmaceutical. Most recently, he is IBF's 2018 "Excellence in Business Forecasting & Planning" award winner. Todd has held several management positions in supply chain and production within his 28 years of manufacturing experience. He was the project manager to successfully lead his organization to Class A MRPII certification. He has facilitated the pre-S&OP and executive S&OP meetings for over 15 years. He holds a BSc degree in Business Management and obtained the Michigan Certificate from the Ross School of Business at the University of Michigan. He has been a speaker at several Supply Chain & Demand Planning events across North America for many years covering topics related to Demand Management and S&OP/ IBP. Todd is a Certified Professional Forecaster (CPF).
Todd Gallant, ACPF
Todd Gallant, ACPF

Vice President, Planning & Allocation
Todd has extensive experience in coordinating demand planning processes and S&OP. He was involved in Finance, Customer Service, Supply Chain, and Sales Planning. He is a Certified Professional Forecaster (CPF) and holds a BS degree from Boston College and an MBA from University of New Hampshire with a focus in Supply Chain Management and Marketing. Todd is also a member of the Institute of Business Forecasting & Planning (IBF) Board of Advisors, and has served as a keynote speaker & panelist for IBF Executive Forums and conferences. Todd has also published in the IBF's Journal of Business Forecasting.
Larry Lapide
Larry Lapide
MIT Center for Transportation & Logistics

Research Affiliate
Dr. Larry Lapide is an MIT research affiliate and has over 30 years of experience in industry, consulting, research, and academia. He is a 2012 recipient of the IBF’s inaugural Lifetime Achievement in Business Forecasting & Planning Award. He recently worked in MIT’s Center for Transportation & Logistics where he managed the launch of its Supply Chain 2020 Project and oversaw its Demand Management research. He is also a part-time lecturer at the University of Massachusetts, and is a well-known frequent presenter at IBF and other supply chain events. His prior employment includes AMR Research/ Gartner, Accenture, and Data General. He has published in numerous publications, including his 14-year ongoing column in the IBF’s Journal of Business Forecasting (JBF) and his co-authorship of a book on the impact of e-business on supply chain. Dr. Lapide holds an SMEE from MIT and a Ph.D. in Operations Research from the Wharton School.
Carlos Londono
Carlos Londono
Chipotle Mexican Grill

Head of Supply Chain
Carlos currently leads supply chain on a global level based in Newport Beach, California USA. In the past, he was Director of Value Chain Planning for Starbucks. And prior to that he was Director of Integrated Supply Chain with HJ Heinz where he implemented the next generation of S&OP. Carlos is fluent in German, Spanish and Mandarin. He holds an MBA from the Babcock School of Business at Wake Forest University and an Industrial Engineering degree from EAFIT University in Colombia, South America.
Eric Wilson, CPF
Eric Wilson, CPF
Institute of Business Forecasting & Planning (IBF)

Director of Thought Leadership
Eric is a predictive analytics and business planning innovator, author, and speaker. He is the Director of Demand Planning at Escalade Sports. Prior to this he worked as the Director of Demand Planning at Berry Plastics, and Director of Demand Planning & S&OP at Tempur Sealy International. In 2016, he received the Excellence in Business Forecasting & Planning award from the IBF. He is a Certified Professional Forecaster (CPF) with over 20 years of experience. Eric is a visionary in his field, a frequent speaker and panelist for many executive forums and professional conferences, and has written numerous articles in publications such as The Journal of Business Forecasting and APICS Magazine. He is also the author of the book Cultural Cycles.
Charles Chase, CPF
Charles Chase, CPF
SAS Institute

Executive Industry Consultant

Mr. Chase is an author, thought leader and trusted advisor delivering demand planning and forecasting solutions to improve consumer packaged goods companies supply chain efficiencies. Prior to that, he worked for various companies, including the Mennen Company, Johnson & Johnson, Consumer Products Inc., Reckitt Benckiser PLC, Polaroid Corporation, Coca Cola, Wyeth-Ayerst Pharmaceuticals, and Heineken USA. He has more than 20 years of experience in the consumer packaged goods industry, and is an expert in sales forecasting, market response modeling, econometrics, and supply chain management. He is the author of several books, including Next Generation Demand Management: People, Process, Analytics, and Technology and Demand-Driven Forecasting: A Structured Approach to Forecasting. In addition, he is co-author of Bricks Matter: The Role of Supply Chains in Building Market-Driven Differentiation. He is also the second recipient of the IBF Lifetime Achievement Award.

Joseph Eschenbrenner, ACPF
Joseph Eschenbrenner, ACPF

Director of Demand & Supply Planning
Joe Eschenbrenner serves as Director of Demand and Supply Planning for Puma North America. Joe’s current responsibilities are focused in multiple areas, driving “Speed to Market” and “Holistic Operational Efficiency”. He manages Demand and Supply Planning, Merchandising, Operations, and Marketing and Sales. Prior to joining Puma North America, Joe was the Global Manager of Demand Planning for the Timken Company which serves diverse industries including Automotive, Heavy Truck, Off Highway, Rail, Wind Energy, Heavy Industries, Power Transmission, Industrial Distribution and Automotive Aftermarket. Joe holds an MBA and Master’s Degree in Finance from Rensselaer Polytechnic Institute (RPI) as well as a B.A. in Mathematics and Statistics from the University of Connecticut. Joe is a past President of the Automotive Market Research Council and is ACPF certified through IBF.
John Gallucci
John Gallucci
Bayer Consumer Healthcare

Vice President, Demand Planning
John Gallucci has over 20 years of business planning leadership experience, and is currently the Vice President of Demand Planning for Bayer’s US Consumer Healthcare Division. He has authored innovative solutions in the areas of S&OP, inventory management, distribution, transportation, network optimization, and customer logistics. He has designed and implemented Executive S&OP and IBP processes in four companies, spanning the chemical, consumer goods, and food/beverage industries. John holds a B.S. with a dual major in Marketing and Business Management from Lehigh University, and has been CPIM certified since 2000. He has been a member of the IBF’s Board of Advisors since 2008, and has served as a speaker and panelist for IBF Executive Forums on the topics of S&OP Optimization, Lean Forecasting, Talent Management, Integrated Demand Signals, and New Product Forecasting. In 2014, the IBF presented John with the “Excellence in Business Forecasting & Planning” award. Recipients of this award are driven by peer-nominations, on the merits of industry thought-leadership, delivering sustainable business results, innovating within the field, and expanding the industry’s body of knowledge, while raising awareness for the field.
John Hellriegel, CPF
John Hellriegel, CPF
Institute of Business Forecasting & Planning

Sr. Advisor/Facilitator
John Hellriegel is a Senior Supply Chain and Demand Planning, CPF leader with over 25 years of experience across multiple industries. He is currently an Adjunct Professor at Rutgers University. He has worked across industries for companies such as Estee Lauder, Honeywell, Diageo, Pepperidge Farm, Accenture, and GE. John has worked in demand planning, inventory optimization, capacity planning, deployment planning, and SIOP development. John is passionate about developing people within companies to lead change. John lives in Mendham, New Jersey with his wife and two boys.
Grant Hoffman, CPF
Grant Hoffman, CPF

Corporate Vice President of Business Operations
Grant Hoffman is a veteran of Supply Chain with over 17 years of experience in consumer packaged goods (CPG), automotive, and consumer electronics. He currently is the VP of Business Operations at Lenovo. His responsibilities include demand planning, purchasing, materials management, Sales & Operations Planning (S&OP), CPFR, inventory, & supply planning. Prior to joining Lenovo he worked at Motorola Mobility, Continental AG and Del Monte Foods. He holds an undergraduate degree in business and an MBA from Northern Illinois University. He is a member of the Institute of Business Forecasting (IBF) Board of Advisors, and has served as a keynote speaker & panelist for IBF Executive Forums and conferences. Grant is a Certified Professional Forecaster (CPF).
Alan L. Milliken CPF
Alan L. Milliken CPF
BASF Group

Senior Manager – Supply Chain Capability Development
Alan Milliken is a Senior Manager assigned to the Supply Chain Capability Development Team at BASF, the world’s leading chemical company. He has 40 years of experience in Supply Chain and Operations Management including 22 years at major manufacturing sites, 14 years as a business process & Supply Chain consultant and 6 years as a full-time educator. He is a frequent speaker at Supply Chain conferences and has been published many times. Alan has participated first-hand in demand planning implementations as both a practitioner and consultant and, as subject matter expert, created the demand planning education course at BASF. He is an IBF Certified Professional Forecaster (CPF) and a member of IBF’s Board of Advisors.
Sara Park
Sara Park
The Coca-Cola Company

VP of Business Development
Sara Park, VP of Business Development at Coca-Cola Refreshments, runs the Sales& Operations Planning process for the largest Coca-Cola bottler in the world. She also leads and facilitates the innovation launch process, portfolio optimization efforts, and shelf space strategy and planning. Sara has extensive experience in establishing and evolving the S&OP process across multiple organizations; as such, she has deep knowledge in integrated business planning and within the areas of collaborative forecasting and demand and supply planning. Prior to Coca-Cola, she held executive-level positions at Georgia-Pacific, Evergreen Packaging, and H.J. Heinz. Sara is a results-driven leader with a track record of delivering sustained results in an ever-changing environment. Sara has a BA from the University of California at Los Angeles and an MBA from Case Western Reserve University. She has published in the Journal of Business Forecasting and speaks at conferences covering the S&OP Process Foundations and Best Practices. Sara currently serves on IBF's Board of Advisors.
Sylvia Starnes, CPF
Sylvia Starnes, CPF
Continental Tire

Demand Collaboration Manager
Sylvia Starnes serves as the Senior Demand Collaboration Manager at Continental Tire. She holds a B.A. in Business Administration from Monlieat College and is certified in Production and Inventory Management (CPIM) and Certificated Supply Chain Profession (CSCP) by APICS, and is an IBF Certified Professional Forecaster (CPF). Sylvia has 20 years of experience with Supply Chain and CPFR.
Jonathan Schwartz
Jonathan Schwartz

Demand Manager
Lori Anter
Lori Anter
Cardinal Health

Director of Demand Planning, Medical Segment
Kim Kaufman
Kim Kaufman
Owens Corning

S&OP Leader: Components
Andrew Morrin
Andrew Morrin
Owens Corning

Sales & Operations Execution Leader
Zachary Smith
Zachary Smith
Handcraft Manufacturing

Director of Demand Planning & Replenishment
Jeff Marthins, CPF
Jeff Marthins, CPF
IBF Award Winner

Director of Supply Chain Operations
Jeff Marthins is no stranger to the Institute of Business Forecasting & Planning, IBF as he is a regular workshop leader at conferences and IBF training programs. Jeff is an IBF Certified Professional Forecaster (CPF) since 2006. He has worked in all facets of manufacturing and planning. His current role is Director of Supply Chain Operations and oversees the Demand Planning Department. Jeff led the production module of a SAP and other software implementations at the company. His background includes many years of manufacturing, which has provided him with a solid platform for the creation and development of the Demand Planning Department. Even though Jeff oversees many facets of the Supply Chain Operation, he still has a passion for Demand Planning and Forecasting. He was also the recipient of IBF’s 2016 award for Excellence in Business Forecasting & Planning.
  • tabs image tabs image cover

    Best Practices Conference

  • tabs image tabs image cover

    Leadership Forum

  • tabs image tabs image cover

    IBF Member Tutorial

Reserve Your Space Without Obligation

IBF’s Business Planning, Forecasting & S&OP: Best Practices conference is our flagship event of the year.



  • Join the largest gathering of global professionals from well-known brands, representing all industries with S&OP/ IBP, Demand Planning, Supply Chain, Forecasting, and Analytics/ Data Science responsibilities
  • Meet other professionals from Sales, Marketing, Finance, HR, Executive Management, and other key functions in the S&OP/ IBP process
  • Learn how to bring change to your organization for better S&OP and operations planning
  • Truly learn how to reach Integrated Business Planning (IBP) at your company
  • Bring your organization to best-in-class levels in performance through better business planning & forecasting
  • Learn step-by-step from lessons learned and case studies shared by well-known global companies
  • Get instant feedback on your specific challenges and truly network during our Round-Robin Round-Table Discussions
  • Enjoy further networking during our after conference cocktail reception
  • Take advantage before or after the conference of our exceptional location in the heart of Disney World and Orlando
  • All this and more
See What our Participants are Saying
Event Speakers
Show all Speakers
Garry O. Ridge
(Keynote Presenter)
CEO & President
Tim Hotze
Sr. Vice President, Global Supply Chain and Logistics – Network Planning and Global Intelligence
B.C. Silver
Green Dot Corporation
VP, General Manager - National Brands
Conference Schedule
Download Schedule (PDF, ~2mb)
  • Tutorial
    Oct 20, 2019
  • Leadership Forum
    Oct 21, 2019
  • Conference Day 1
    Oct 22, 2019
  • Conference Day 2
    Oct 23, 2019
  • Exam Day
    Oct 24, 2019
IBF Members Only
8:00 AM - 9:00 AM
9:00 AM - 5:00 PM

MORNING | 9:00 AM–12:10 PM


  • Benefits and its impact on supply chain, management decisions, financial plans
  • Responsibilities/Accountability
  • Consensus development and management support
  • Relationship to other decision and planning processes
  • Cross-function participation and involvement


  • Process design and interfaces
  • Cross-functional involvement and consensus building
  • Forecaster competencies & skills
  • Forecast user Information needs
  • Risk and error tolerances


  • Importance of error measurement and analysis
  • Sources and remediation of error
  • Interpretation and application of error metrics
  • Mean Absolute % Error (MAPE)
  • Weighted Mean Absolute % Error (WMAPE)
  • Error analysis and cost of error


  • Data identification and definition
  • Structure of time series data
  • Data collection and analysis
  • Identifying and adjusting for anomalies

12:15 PM–1:15 PM | LUNCH

AFTERNOON | 1:20 PM–4:30 PM


  • Importance of pattern identification
  • Time series model development
  • When to use time series models
  • Advantages and disadvantages of time series
  • Event adjustments and when to use
  • Underlying assumptions
  • Widely used time series methods – averages, naïve model, exponential smoothing, decomposition, trend, seasonal, and other time series methods


  • When to use Regression
  • Advantages and disadvantages
  • How to build a regression model for demand
  • Application in estimating effects of promotions, pricing, advertising, and other program actions
  • Using regression methods in conjunction with time series forecasting


  • Challenges of New Product Forecasting
  • Opportunity identification and evaluation
  • Product lifecycle structure and estimation
  • Qualitative forecasting methods
  • Diffusion models
  • Quantitative forecasting methods
  • Expected error and accuracy

MS-EXCEL will be Used for Demonstration Exercises. Bring Along Your Laptop (Optional)

Jeff Baker, CPF
Institute of Business Forecasting & Planning Education Advisor
John Hellriegel, CPF
Institute of Business Forecasting & PlanningSr. Advisor/Facilitator
5:00 PM - 7:00 PM
Super Early Bird Rate
(Expires in 61 days, 4 hours)
Leadership Forum
October 21, 2019
VIP Leadership Dinner & Reception
October 21, 2019
Best Practices Conference
October 22-23, 2019
Breakfast & Lunch
Cocktail Reception
October 22, 2019
1-day Forecasting & Planning Tutorial
October 20, 2019 (Active IBF Members ONLY)
IBF Membership
(1 Year)
IBF CPF Certification Exams
Fundamentals Of Demand Planning & Forecasting Book
Discount Price
Leadership Forum Only
Leadership Forum Only Group
Put the IBF to Work for You!

Become an IBF Member and Start Improving Your Forecasting & Planning Performance Today.

The IBF Advantage:

IBF members include well-known company professionals that span a broad array of business sectors. By joining our organization, you can make certain that your company sets up the right forecasting & planning process and uses the best techniques available. Moreover, you can be sure that your forecasting and demand planning staff has the proper knowledge and skill set for success.

As an IBF member you receive:

  • A subscription to the Journal of Business Forecasting, which is primarily written by and geared toward practitioners.
  • Our Research Reports which include valuable benchmarking information and provide you with eye opening information on various topics in Business Forecasting and Planning.
  • Special discounts on our Conferences, Workshops, Training Seminars, Certification Program, as well as on any new products and services we will offer in the future.
  • Access to Journal of Business Forecasting Past Articles (FREE)Access to our growing online Knowledge section & Action Templates
  • Complimentary 1-day Tutorials at select Global events ($1000 USD Value)
Upcoming Events & Trainings
August 12 – 13, 2019
Boston, Massachusetts USA
Business Planning, Forecasting & S&OP...
June 19 – 21, 2019
Las Vegas, Nevada USA
Supply Chain Planning Training Course w/ 1-Day S&OP and Demand Management Workshop...
June 13 – 14, 2019
Chicago, Illinois USA
Event Location
Loews Royal Pacific Resort at Universal Orlando
+1-833-243-4729 (mention IBF Group)
Hollywood Way, 6300, Orlando, Florida, USA
IBF Sleeping Room Special Rate: $224 (USD)/ night + tax when you reserve by September 26, 2019.
Book My Accomodation